Terms of service

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Welcome to Sasha Pet Cat. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.


1. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.


2. Products

We strive to display our products as accurately as possible. However, colors, sizes, and product appearance may vary slightly depending on your screen or manufacturing variations.

We reserve the right to update product descriptions, prices, availability, or discontinue products at any time without prior notice.


3. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order if we suspect fraud, unauthorized activity, pricing errors, or inaccurate customer information.

Once your order has been shipped, you will receive a shipping confirmation email.


4. Pricing & Payment

All prices are displayed in the currency shown at checkout.

Payment must be successfully completed before your order is processed.

We reserve the right to correct pricing or typographical errors and to cancel orders affected by those errors.


5. Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

Sasha Pet Cat is not responsible for shipping delays caused by carriers, customs, weather conditions, holidays, or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Orders delivered to an incorrect address supplied by the customer cannot be refunded or replaced.


6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.


7. Proper Product Use

Our products are intended for household cats unless otherwise specified.

Pet owners are responsible for supervising their pets during use.

Sasha Pet Cat is not responsible for injuries, damages, or losses resulting from misuse, improper supervision, unauthorized modifications, or failure to follow product instructions.


8. Intellectual Property

All content available on this website—including text, logos, graphics, images, product descriptions, videos, icons, branding, and website design—is the exclusive property of Sasha Pet Cat and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.


9. Customer Reviews & Feedback

By submitting reviews, photos, testimonials, or other feedback, you grant Sasha Pet Cat a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing and promotional purposes.

You confirm that any content you submit belongs to you and does not infringe upon the rights of any third party.


10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third-party websites.


11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.


12. Prohibited Use

You agree not to use our website to:

  • Violate any applicable laws or regulations.
  • Commit fraud or provide false information.
  • Interfere with the security or operation of the website.
  • Copy, scrape, or reproduce website content without permission.
  • Upload viruses, malware, or harmful software.
  • Attempt unauthorized access to our systems.

Violation of these Terms may result in suspension or termination of access to our website.


13. Disclaimer of Warranties

Our website and products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Sasha Pet Cat makes no warranties, express or implied, regarding uninterrupted website availability, accuracy of information, or suitability of products for a particular purpose.


14. Limitation of Liability

To the fullest extent permitted by applicable law, Sasha Pet Cat shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.


15. Changes to These Terms

We may update these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.


16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and, where applicable, the laws of the State of Illinois, without regard to conflict of law principles.


17. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Sasha Pet Cat

Email: sashapetcat@outlook.com